How to cancel proactiv or manage your subscription

Looking to make a change to your proactiv subscription? The good news is, you're fully in control of your account! To manage your subscription or make updates, use our .Chat Now or call customer service at 1-888-308-7443. Check out all the options below for more information about the changes you can make to your account

PAUSE MY NEXT SHIPMENT

Products coming too soon? Delay the delivery date of your next shipment to match when you’ll need your skincare next.

CUSTOMIZE MY SUBSCRIPTION

Ready to mix things up? Connect with customer service to change or add different products to your subscription!

CHANGE SHIPMENT FREQUENCY

Want to get your products more or less often? Choose how many weeks in between shipments so you never run out.

SHIP MY PRODUCTS NOW

Can’t wait for your next shipment? If you’re ready for your proactiv products now, we can send out your box ASAP.

CANCEL MY MEMBERSHIP

We hate to see you go, but you can click here to chat with a live representative who will work to complete your request.

CHAT NOW

Have a question about your subscription or proactiv products? Our customer service team can help over live chat!

Contact Proactiv Customer Care

Have another question? Contact us by using
the form below, call us at 1-888-204-2274,
or write to us at Proactiv Customer Service
P.O. Box 6590 Millcreek Dr. Unit 200 Mississauga ON L5N 8B3.

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